I put merchants first.
When you buy a theme you put trust in the product and hope for regular updates. I'm here to support you and resolve those theme bugs so you can get back to running your shop.
I listen to you.
I listen to merchant feature requests. Don't wait months for a theme update to get that feature you've been looking for. Contact me.
I've seen it all.
Whether it's a typo, an app issue, a theme bug, conflicting code, CSS specificity issues, I've seen it all.